TERMS & CONDITIONS – BUYCRONA MARKETPLACE

Effective Date: 01-Nov-2025

Company Name: Amcy Technology Private Limited
Brand Name: Buycrona Marketplace
Website: https://buycrona.com/

1. Introduction

Welcome to Buycrona Marketplace, operated by Amcy Technology Private Limited (“Company”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of https://buycrona.com/ and all related services, products, and marketplace features provided by the Company.

By accessing, registering, purchasing, selling, or otherwise using the Platform, you agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, and all applicable platform policies.

If you do not agree to these Terms, you must discontinue use of the Platform immediately.

2. Nature of Marketplace Services

Buycrona Marketplace is an online multi-vendor ecommerce platform that enables buyers (“Customers”) and third-party sellers (“Sellers”) to interact and transact.

The Platform acts solely as an intermediary technology service provider facilitating transactions between Customers and Sellers.

Unless explicitly stated otherwise:

• We do not manufacture products

• We do not own seller inventory

• We do not independently guarantee product quality, legality, authenticity, warranties, or fulfillment

Responsibility for listed products rests solely with respective Sellers.

3. Eligibility

To use the Platform, you confirm that:

• You are at least 18 years of age

• You are legally capable of entering binding contracts

• You will comply with applicable Indian laws and regulations

If using the Platform on behalf of a company or organization, you confirm authority to bind such entity to these Terms.

Sellers must:

• Be legally registered entities or authorized businesses under Indian law

• Possess applicable licenses, registrations, and tax compliance documentation

4. Account Registration & Security

4.1 Account Creation

Users may be required to create an account to:

• Purchase products

• Sell products

• Access marketplace features

You agree to provide:

• Accurate

• Current

• Complete information

4.2 Account Responsibility

You are responsible for:

• Maintaining confidentiality of login credentials

• Activities conducted through your account

• Promptly notifying us of unauthorized access or misuse

We reserve the right to:

• Suspend

• Restrict

• Terminate accounts

for fraud, abuse, policy violations, suspicious activity, or legal reasons.

5. Products & Listings

5.1 Seller Listings

Sellers are solely responsible for:

• Product descriptions

• Pricing

• Images

• Inventory accuracy

• Legal compliance

We do not guarantee:

• Product authenticity

• Merchantability

• Fitness for purpose

• Accuracy of listings

5.2 Product Availability

All products are subject to:

• Availability

• Seller confirmation

• Pricing verification

Orders may be cancelled due to:

• Stock unavailability

• Technical errors

• Fraud prevention checks

• Pricing discrepancies

5.3 Pricing

• Prices are displayed in INR unless otherwise specified

• Applicable taxes including GST may be included

• Shipping charges are displayed during checkout

Prices may change without prior notice.

6. User Responsibilities

You agree not to:

• Engage in unlawful or fraudulent activities

• Upload malware or harmful code

• Infringe intellectual property rights

• Manipulate reviews or ratings

• Interfere with platform operations

• Use bots, scraping tools, or automated systems without authorization

Violations may result in:

• Immediate account suspension

• Permanent bans

• Legal action

• Reporting to authorities

7. Seller Responsibilities

Sellers agree to:

• Maintain lawful operations

• Fulfill orders promptly

• Provide accurate listings

• Comply with GST, tax, FSSAI, and other regulatory obligations

• Handle customer information securely

Sellers are independently liable for:

• Product defects

• Customer disputes

• Warranty obligations

• Legal compliance

Buycrona Marketplace is not responsible for seller misconduct or negligence.

8. Orders & Payments

8.1 Order Placement

Orders are confirmed only after:

• Successful payment authorization

• Seller acceptance

• Verification checks

8.2 Payment Processing

Payments are securely processed through authorized gateways including:

• Razorpay

• Paytm

• PhonePe

• UPI

• Credit/Debit Cards

We do not store full payment card details.

8.3 Cancellations

Pre-shipment cancellations may be permitted according to applicable policy.

Orders already shipped generally cannot be cancelled.

8.4 Taxes

Applicable taxes including GST are charged as per Indian law.

Customers are responsible for any additional duties or local charges where applicable.

9. Shipping & Delivery

• Orders are generally processed within 48 hours

• Estimated delivery timelines vary by seller and location

• Delivery dates are indicative only

We are not liable for delays caused by:

• Courier disruptions

• Weather conditions

• Government restrictions

• Logistics issues

• Force majeure events

Risk transfers upon successful delivery.

10. Returns, Refunds & Exchanges

Returns, refunds, exchanges, and cancellations are governed by:

• Our Refund Policy

• Seller-specific return terms

• Applicable consumer laws

Sellers are primarily responsible for handling returns and warranty-related claims unless otherwise stated.

11. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy.

By using the Platform, you consent to:

• Collection

• Storage

• Processing

• Sharing

of personal data as described therein.

12. Intellectual Property Rights

All Platform content including:

• Logos

• Graphics

• Text

• Software

• Layout

• Branding

is owned by Amcy Technology Private Limited or its licensors.

Unauthorized reproduction, copying, or distribution is prohibited.

13. User-Generated Content

By submitting reviews, comments, ratings, images, or other content, you grant us a:

• Non-exclusive

• Worldwide

• Royalty-free

• Transferable license

to use, reproduce, modify, publish, and display such content for operational and promotional purposes.

You confirm your content:

• Does not violate laws

• Does not infringe third-party rights

• Is not defamatory or misleading

14. Warranty Disclaimer

The Platform and services are provided on an “as is” and “as available” basis.

We do not guarantee:

• Continuous platform availability

• Error-free operation

• Product quality

• Seller performance

• Website accuracy

• Virus-free systems

Product warranties, if any, are solely provided by the respective Sellers or manufacturers.

15. Limitation of Liability

To the maximum extent permitted by law:

Amcy Technology Private Limited and Buycrona Marketplace shall not be liable for:

• Indirect or consequential damages

• Data loss

• Profit loss

• Vendor disputes

• Delivery failures

• Product defects

• Unauthorized account access

• Service interruptions

Our aggregate liability shall not exceed the total amount paid by you for the relevant transaction.

Use of the Platform is entirely at your own risk.

16. Indemnification

You agree to indemnify and hold harmless Amcy Technology Private Limited, its directors, employees, affiliates, agents, and partners from claims, liabilities, damages, expenses, or legal costs arising from:

• Your breach of these Terms

• Fraudulent activity

• Violation of laws

• Infringement of third-party rights

17. Force Majeure

We shall not be liable for delays or failures caused by events beyond reasonable control including:

• Natural disasters

• Floods

• Fires

• Pandemic events

• Government restrictions

• Internet outages

• Labor disputes

• Transportation disruptions

Obligations remain suspended during such events.

18. Electronic Communications

By using the Platform, you consent to receive electronic communications including:

• Order updates

• Account notifications

• Transactional emails

• Customer service communications

• Promotional offers (where consent is provided)

You may opt out of promotional communications at any time.

19. Termination

We reserve the right to suspend or terminate access without prior notice for:

• Violation of these Terms

• Fraudulent activity

• Security concerns

• Regulatory requirements

Upon termination:

• Platform access ceases immediately

• Certain clauses including indemnity, liability limitations, and dispute resolution survive termination

20. Dispute Resolution

Parties agree to first attempt amicable resolution of disputes.

If unresolved, disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996.

Arbitration Details

• Seat of Arbitration: Mumbai, Maharashtra

• Language: English

21. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Courts located in Mumbai, Maharashtra shall have exclusive jurisdiction over disputes arising from these Terms.

22. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on the Platform with revised Effective Dates.

Continued use of the Platform constitutes acceptance of revised Terms.

23. Contact Information

Amcy Technology Private Limited

🌐 Website: https://buycrona.com/
📧 Email: info@amcytechnologies.com
📞 Phone: +91 8828713627

🏢 Address:
4th Floor, Office No-442,
Rainbow Business Park (Haware Intelligentia),
Sector 24, Vashi, Navi Mumbai,
Thane, Maharashtra – 400703, India