Privacy Policy

Privacy Policy – Buycrona Marketplace

Effective Date: 01-Nov-2025

Amcy Technology Private Limited (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you access and use https://buycrona.com/, as well as the choices you have regarding your personal information.

By accessing or using the Site, you consent to the collection, storage, and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you create an account, place an order, or communicate with us, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Information (credit/debit card, UPI, wallets like Paytm, Razorpay, etc.)

• Account Information (user ID, password)

• Demographic Data (age, gender, etc.)

1.2 Non-Personal Information
We may collect non-personal information to improve your experience, including:

• IP Address

• Browser Type

• Device Information (OS, screen resolution, etc.)

• Location Information (approximate via IP)

• Cookies and Tracking Technologies

1.3 Transaction Data
When you make purchases, we may collect:

• Order History

• Transaction Amount

• Delivery and Shipping Information

1.4 Seller Information
If you are a seller, we may collect:

• Business Information (name, address, GST details)

• Bank Details (for payments)

• Tax Information (GST registration, PAN, etc.)

2. How We Use Your Information

2.1 Providing Services

• Process orders, payments, and transactions

• Provide customer support

• Ship products and deliver services

2.2 Communication

• Send order updates, shipping details, and promotional emails (with consent)

• Respond to customer support inquiries

2.3 Personalization

• Personalize shopping experience and product recommendations

2.4 Security and Fraud Prevention

• Monitor transactions for fraud

• Protect your account and personal data

2.5 Legal and Regulatory Compliance

• Comply with laws, regulations, and tax requirements

• Resolve disputes and enforce Terms and Conditions

2.6 Marketing and Promotions

• With consent, send promotional emails and offers

3. Sharing of Information

3.1 Service Providers and Partners
We may share data with trusted third-party providers for:

• Payment processing (Razorpay, Paytm, PhonePe)

• Shipping and delivery (BlueDart, Delhivery)

• Marketing, analytics, and technical support

3.2 Sellers
We share necessary information (e.g., shipping details) with sellers to fulfill orders.

3.3 Legal Obligations
We may share data if required by law, regulation, or legal process.

3.4 Business Transfers
If we merge, are acquired, or sell assets, personal data may be transferred as part of the transaction.

4. Data Retention

We retain personal data for a minimum of 1 year, unless required to keep it longer due to legal or regulatory obligations.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance user experience

• Analyze Site traffic and performance

• Offer personalized ads and promotions

You can control cookies via browser settings, but disabling cookies may affect Site functionality.

6. Data Security

We employ industry-standard security measures, including encryption and secure payment gateways. No online method is 100% secure. Users are responsible for maintaining account confidentiality. Notify us immediately if unauthorized use is suspected.

7. Your Rights and Choices

7.1 Access and Update
Access or update personal information via your account or customer support.

7.2 Opt-Out of Marketing
Unsubscribe from emails via the link in the email or contact us at  info@amcytechnologies.com

7.3 Data Deletion
Request deletion of personal data; subject to legal obligations.

7.4 Withdraw Consent
Withdraw consent for data processing at any time by contacting us.

7.5 Data Portability
Request a copy of your personal data in a structured format for transfer to another provider.

8. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices; review their policies when visiting.

9. Children’s Privacy

Our Site is not for children under 18. We do not knowingly collect data from minors. If discovered, such data will be deleted.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated “Effective Date.”

11. Contact Us

Email: info@amcytechnologies.com
Phone: +91 8828713627
Address: Amcy technology private limited,
Table no. HD-338, 4th floor, Zenia building, Hiranandani Estate, G.B. Chitalsar, Manpada, Thane , Maharashtra , 400607