Seller Payment Policy

Seller Payment Policy for Amcy Technology Private Limited (Buycrona Marketplace)

Effective Date: 01-Nov-2025

This Seller Payment Policy outlines the terms and conditions governing the processing, disbursement, and handling of payments to sellers on the Buycrona marketplace, operated by Amcy Technology Private Limited. By registering as a seller on our platform, you agree to comply with this policy alongside the Seller Terms and Conditions, Refund and Cancellation Policy, Privacy Policy, and other relevant policies.

1. Payment Overview

1.1 Marketplace Payments: Sellers on Buycrona will receive payments for products sold through the platform. Payments are processed via secure third-party payment gateways and deposited into your designated bank account based on the terms outlined in this policy.

1.2 Payment Cycle: Payments for completed orders will typically be processed and disbursed within [X] business days after successful delivery to the customer and once the return/refund period has passed.

2. Payment Processing

2.1 Payment Method: Payments will be made via electronic bank transfer to the account provided during seller registration. All payments are made after deducting platform fees, commissions, and applicable taxes.

2.2 Payment Gateway Providers: Seller payments are processed securely through third-party gateways. The net payout, after commissions and transaction fees, will be credited to the registered bank account.

2.3 Commission and Fees: A commission is charged on each sale through Buycrona. Rates vary by product category and will be visible on the seller dashboard.

2.4 Tax Deductions: Applicable taxes, including GST, will be deducted as per Indian tax regulations. Sellers are responsible for complying with all tax obligations.

3. Payout Timing and Frequency

3.1 Payout Schedule: Payments are made after order delivery and the expiry of the return window. Typical payout processing is within [X] business days, subject to no pending issues like disputes or refunds.

3.2 Frequency of Payouts: Payouts are made bi-weekly or monthly depending on your agreement with the marketplace. Sellers can track payouts through the dashboard.

3.3 Minimum Payout Threshold: A minimum payout amount (e.g., ₹500 or ₹1,000) may apply. Earnings below this threshold will be carried over to the next payout cycle.

4. Payment Disbursements

4.1 Bank Account Details: Sellers must provide valid bank account details in the registered business name or individual name.

4.2 Changes to Bank Account: Any updates must be made through the seller dashboard and verified before processing.

4.3 Payment Currency: Payments are in Indian Rupees (INR). Conversion fees may apply for other currencies.

4.4 Payment Reference: Each payout includes a reference with order IDs, total sale, fees deducted, and net payout.

5. Commission and Fees

5.1 Marketplace Commission: Commissions vary by product category and may change at the company’s discretion.

5.2 Payment Gateway Fees: Transaction fees from payment providers are deducted from seller payouts.

5.3 Additional Fees: Fees for promotions, advertisements, or subscriptions, if applicable, will be clearly communicated.

6. Refunds, Chargebacks, and Deductions

6.1 Refunds: Sellers are responsible for processing returns or refunds. Refund amounts are deducted from future payouts.

6.2 Chargebacks: Any disputed transactions will be deducted from pending payouts. Sellers must manage chargebacks in compliance with gateway policies.

6.3 Non-Compliance Deductions: Penalties may apply for violations of marketplace policies and will be deducted from payouts.

6.4 Late Shipment Fees: Consistent delays in order shipments may result in penalties deducted from payouts.

7. Disputes and Payment Issues

7.1 Payment Disputes: Contact support within [X] business days for any payout disputes. Investigations will determine corrective action.

7.2 Delayed Payments: Sellers will be notified of any delays. Issues caused by banks or gateways are resolved according to provider policies.

7.3 Suspended Accounts: Payouts may be delayed or withheld if a seller account is suspended due to policy violations.

8. Seller Payment Account Management

8.1 Viewing Payment Status: Track pending payouts, commissions, and transaction history via the dashboard.

8.2 Payment Notifications: Email notifications will be sent for disbursements, references, or adjustments.

8.3 Accessing Past Transactions: Sellers can access sales, refunds, fees, and commission history for accounting and auditing purposes.

9. Taxes and Reporting

9.1 Tax Deductions: Applicable taxes, including GST, will be deducted from payouts.

9.2 GST Compliance: Sellers must comply with GST regulations and provide registration details.

9.3 Tax Reporting: Sellers are responsible for maintaining tax records and filing returns in compliance with Indian law.

10. Payment Policy Modifications

10.1 Policy Updates: Amcy Technology Private Limited may update this policy at any time. Sellers will be notified of major changes via email.

10.2 Seller Acknowledgement: By selling on Buycrona, sellers agree to updated payment terms and conditions.

11. Contact Information

For questions regarding this Seller Payment Policy, contact our support team:

Email: info@amcytechnologies.com
Phone: +91 8828713627
Address: Amcy technology private limited,
Table no. HD-338, 4th floor, Zenia building, Hiranandani Estate, G.B. Chitalsar, Manpada, Thane , Maharashtra , 400607

12. Conclusion

By registering and selling on Buycrona, you agree to abide by this Seller Payment Policy. Ensure that your payment details are accurate and up-to-date and that you comply with all applicable tax laws and payment terms.