Terms & Conditions

Terms and Conditions – Buycrona Marketplace

Effective Date: 01-Nov-2025

Welcome to Amcy Technology Private Limited (“we,” “us,” “our”), operating the Buycrona Marketplace. These Terms and Conditions (“Terms”) govern your use of https://buycrona.com/ and all related services provided by Amcy Technology Private Limited. By accessing or using our Site, you agree to comply with these Terms and any applicable laws, regulations, and policies.

If you do not agree to these Terms, you must not use our Site.

1. General Overview

Amcy Technology Private Limited operates an e-commerce marketplace where buyers (“Customers”) and sellers (“Sellers”) can interact. Our platform provides products across categories such as electronics, clothing, home goods, and more. The Site serves as an intermediary platform, facilitating transactions between Buyers and Sellers.

2. Acceptance of Terms

By using the Site, creating an account, or making a purchase, you agree to be bound by these Terms, including any modifications made from time to time. Amcy Technology Private Limited reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use constitutes acceptance of the changes.

3. Eligibility

To use the Site, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction.

• Agree to comply with all applicable laws and regulations.

• If you are a Seller, you must be a legally registered business entity under Indian law.

• If using the Site on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

4. Account Registration and Security

4.1 Creating an Account
To make a purchase or register as a Seller, you must create an account on our Site. Provide accurate and complete information, including your name, address, email, phone number, and payment details.

4.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorized use or security breach.

5. Products and Services

5.1 Product Listings
Sellers are responsible for their product listings, including descriptions, prices, and images. We do not guarantee the quality, legality, or authenticity of products listed by Sellers.

5.2 Availability
Products are subject to availability. We reserve the right to cancel or refuse any order for out-of-stock items or pricing errors.

5.3 Pricing
Prices may change at any time without notice. All prices include applicable taxes (e.g., GST) unless otherwise stated. Shipping fees will be shown at checkout.

6. User Responsibilities

6.1 Use of the Site
You agree to use the Site lawfully and not:

• Engage in fraudulent, deceptive, or unlawful activities.

• Infringe intellectual property or privacy rights.

• Post harmful content (viruses, malware, etc.).

6.2 Seller Responsibilities
Sellers must:

• Provide accurate product information.

• Ensure compliance with Indian laws and regulations.

• Manage inventory, shipments, and customer service promptly.

• Comply with all tax obligations (e.g., GST, FSSAI).

7. Orders and Payments

7.1 Placing an Order
Follow the checkout process and pay via available payment methods (UPI, QR code, Razorpay, Paytm, PhonePe, etc.). Orders are subject to availability and payment confirmation.

7.2 Payment Methods
We use secure payment gateways to encrypt financial information.

7.3 Order Cancellation
Shipped orders cannot be canceled. Pre-shipment cancellations are handled via customer support. Refer to the Refund and Cancellation Policy.

7.4 Taxes
All applicable taxes, including GST, are included in prices. Buyers may be responsible for additional taxes/customs duties for orders outside Delhi.

8. Shipping and Delivery

8.1 Shipping Time
Orders are shipped within 48 hours of confirmation; delivery usually takes 2–7 days within India.

8.2 Shipping Providers
We use leading couriers such as BlueDart, Delhivery, and others.

8.3 Shipping Charges
Charges are calculated based on weight, size, and location. Free shipping may apply during promotions.

8.4 Delivery Confirmation
Tracking numbers are provided for shipments. Delivery times may vary by courier.

9. Returns, Refunds, and Cancellations

Refer to our Returns and Warranty Policy and Refund and Cancellation Policy for eligibility, processes, and timelines. Sellers handle returns, refunds, and exchanges per the agreed terms.

10. Privacy and Data Security

We protect your privacy and personal data. Please refer to our Privacy Policy to understand how your information is collected, stored, and used.

11. Intellectual Property

11.1 Ownership
All Site content (text, images, logos, trademarks) is the property of Amcy Technology Private Limited or its licensors.

11.2 User Content
By submitting content (e.g., reviews, product listings), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and modify it.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for direct, indirect, incidental, or consequential damages resulting from Site use, including purchases, deliveries, or third-party services.

13. Dispute Resolution

13.1 Governing Law
These Terms are governed by Indian laws.

13.2 Arbitration
Disputes will be resolved through arbitration under the Indian Arbitration and Conciliation Act, 1996, in Delhi. Language: English.

14. Termination of Access

We may terminate or suspend your access for violations of these Terms, fraud, or misuse of the platform.

15. Miscellaneous

• Force Majeure: Not liable for delays/failures due to events beyond our control.

• Severability: Invalid provisions do not affect remaining Terms.

• Entire Agreement: These Terms, Privacy Policy, and other applicable policies constitute the complete agreement.

16. Contact Us

Email: info@amcytechnologies.com
Phone: +91 8828713627
Address: Amcy technology private limited,
Table no. HD-338, 4th floor, Zenia building, Hiranandani Estate, G.B. Chitalsar, Manpada, Thane , Maharashtra , 400607